HHICC Volunteer Support Site

Problems with Outlook or Outlook Express

If you are getting the red X in your Outlook or Outlook Express, go to Tools, Options, and choose the Security tab. Make sure the "Block images and other external content in HTML e-mail" box is unchecked.
Now, if you're sending an e-mail and people have been complaining to you about the pictures not showing up, try this: open up OE and go to Tools, Options, Send tab. Under the Mail Sending Format section, make sure HTML is selected and then click on the HTML Settings button. From there, make sure the "Send pictures with messages" box is checked. That should solve all of your e-mail issues.

Problems with Internet Explorer & Firefox Browsers

If you're having trouble seeing images in Internet Explorer, go to Tools, Internet Options and click on the Advanced tab. Look for the Multimedia section and make sure the box that says "Show Pictures" is checked. For Firefox, go to Tools, Options and click on the Web Features icon. Make sure the "Load Images" box is checked as well.

Another cause may be that your browser security settings are set too high, which prevents you from accessing the Web site that handles the images. In IE, go to Tools, Internet Options, Security tab and click on the Default Level button. Make sure your settings are set somewhere around the medium level.

Another cause could be your antivirus or firewall settings. Look for a setting that says "Disable Web Bugs" and make sure it's turned off. That should allow all the images to pass through so that you can see them.
One other reason why your images get blocked might have to do with web site maintenance. If you’ve done everything, and still no pictures, that might be a reason. Go back later and try again.

While it might go without saying, when you're trying to view images on a Web site or in your e-mail, make sure you're actually connected to the Internet, because they will not show up if you're not online – but you already knew that.

Thanks to Computer Tips from Worldstart http://www.worldstart.com/.